ISM Backpack - Black Leather Laptop Backpack For Work
ISM Backpack - Leather Straps
ISM Backpack - Back Memory Foam Padding
ISM Backpack - Separate Laptop Compartment Padded
ISM Backpack - Inner Compartment Organization
The Backpack
The Backpack
ISM Backpack - Leather Laptop Backpack for Work - Womens Work Bag
The Backpack
The Backpack
ISM Backpack - Black Leather Laptop Backpack For Work
ISM Backpack - Leather Straps
ISM Backpack - Back Memory Foam Padding
ISM Backpack - Separate Laptop Compartment Padded
ISM Backpack - Inner Compartment Organization
The Backpack
The Backpack
ISM Backpack - Leather Laptop Backpack for Work - Womens Work Bag
The Backpack
The Backpack

ABOUT THE BAG

Carry everything you need in a bag that complements any look and occassion. Made from premium full-grain leather and water-resistant nylon, your bag is guaranteed for life.

- Full-grain leather & nylon (both are water-resistant)
- Dedicated laptop compartment with 2 padded sleeves
- Fits up to 16" Laptop
- Main compartment has 2 flat pockets and 1 zippered pocket
- Front pocket for easy access
- Memory foam padded straps and back
- Leather flap for phone charging

DETAILS & CARE

Outer: 60% Full Grain Leather & 40% Nylon
Lining: 100% Polyester Twill
Trim: 100% Full-Grain Leather
Back/Straps: EVA & Mesh
Hardware: YKK Japanese Zippers
Made By: Same Manufacturer as TUMI, Longchamp, Coach

What's Included:
- x1 Large Backpack
- x1 Dustbag
- x1 Black Box

360 VIEWER

SHIPPING & RETURNS

- Free shipping, returns, and exchanges in the U.S.
- Delivery in 2-6 days with rush options available
- 50 Day trial to use the bag
- Backed by a lifetime warranty
- 7 days a week customer support
- International shipping available
- See our FAQ for more details or send us a message

COVID-19 Update

- We're still shipping, but we don't know for how long.
- If you're looking to get a bag, guarantee your delivery by ordering today.
- The California governor's restrictions keep getting tighter (right now many non-essential businesses are prohibited from operating).
- We've been able to continue operating, but we know that it changes daily.
- We don't want you to panic buy. But we also don't want you to miss out on a bag if we have to pause operations for a few months.
- Thank you for continuing to support small businesses like us.
- We'll keep you updated if anything changes.

average rating 4.9 out of 5
Based on 326 reviews
  • 5 Stars
    285 Reviews
  • 4 Stars
    36 Reviews
  • 3 Stars
    5 Reviews
  • 2 Stars
    0 Reviews
  • 1 Star
    0 Reviews
99% of reviewers would recommend this product to a friend
Customer photos and videos
326 Reviews
Reviewed by Joyce K.
Verified Buyer
The Backpack
Reviewing
The Backpack
I recommend this product
Rated 5 out of 5
Review posted

The Perfect Backpack

After using a sports brand backpack for the last decade, I decided it was time for me to get a more refined, stylized backpack for work. I did a lot of research across other higher-end backpacks, comparing across price, warranty, weight, and value for money. After looking at and comparing different backpacks for months, it seemed that the ISM Daypack best fit the bill, so I decided to take the plunge.

When I received the backpack, I loved the care, quality, and attention to detail even in the packaging. I loved the dust bag and note that accompanied the backpack. So far, the bag has exceeded my expectations. It's lightweight, yet still fits everything (e.g. laptop, folder with papers, notebook, computer charger, phone charger, headphones, water bottle, writing utensils). I've only had the backpack for a little over a week and already have gotten many compliments! I would highly recommend this backpack!

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Reviewed by Mike
Verified Buyer
The Backpack
Reviewing
The Backpack
I recommend this product
Rated 5 out of 5
Review posted

A Technical, Functional, Contemporary Statement Piece.

I was looking for a bag that wasn't oversized or overpriced that I could feel good wearing while complimenting my style instead of taking away from it, while it still being functional.

This is the most detailed, minimalistic, modern, and convenient bag i've ever owned! I choose the black zippers which has a really polished & elegant look to it that exceeded my expectations after choosing it over the gold. I regret nothing.

The backpack is EXTREMELY detailed and well thought-through with beautiful stitching, and to my surprise, has rubber padding at the bottom of the bag to give a little extra grip on wherever it's placed. I love how unisex this bag is in the sense that if a girl wears it, it looks like it’s meant for women. And if a guy wears it, it looks like it’s meant for men. The bottom half is this silky smooth leather while the top is nylon, and I actually love the contrast between these 2 materials. In the back, you have a nice breathable mesh as well as having it under the leather straps which make the bag feel super comfy, not having to sacrifice comfort for fashion. When you set the bag down, it actually stands up straight and doesn't fall over which I love. Even if you fill the bag up with your belongings, it retains its structure without giving you the saggy diaper look. The bag opens up in a very boxed and easily viewable manner where you can see everything in your bag, unlike other ones that are just a black bottomless pit.

ISM is a brand which proves that…

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Was this helpful?
Reviewed by Pam C.
Verified Reviewer
The Backpack
Reviewing
The Backpack
I recommend this product
Rated 5 out of 5
Review posted

Quality luxe backpack that does more than just look good

I wanted a backpack that did more than just look good. I wanted something that took the best of a Samsonite or a Tumi and married it with the style of APC, Common Projects and Saint Laurent. When I came across ISM on Instagram while checking out CP’s own series of backpacks, it ticked all the boxes. It was minimalist, well-designed, had good quality materials and had all the functionality and compartments I needed. A bonus and surprise was how light the bag was. Weight matters to me a lot and while I love all leather backpacks - the weight adds up and takes a toll on my shoulders. The ISM bag is extremely light! The attention to detail helped me make my decision easier too. Imo it's the right combination of comfort, design and quality for a not impossible cost.

Loading...
Was this helpful?
Reviewed by Madison K.
Verified Buyer
The Backpack
Reviewing
The Backpack
I recommend this product
Rated 5 out of 5
Review posted

World Class Customer Service

Have a great product, I'm a fan, have phenomenal customer service? I'm a fan for life.

The ISM Customer Service Team was accessible (they text!), eager to help, then they not only followed through but followed up. (Shout out Justin!)

If you're looking to support a company that not only has quality product* but also sincerely cares about their customer, ISM is for you.

**Truly this bag is to die for. A well thought out design from material to zipper.

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Reviewed by Kathleen
Verified Buyer
The Backpack
Reviewing
The Backpack
I recommend this product
Rated 5 out of 5
Review posted

Great bag for work

I’m bag obsessed, and have always loved my large totes, until they caused a visit to the orthopaedist for shoulder pain (who knew you shouldn’t walk 2+ miles a day with 30 lbs pinned on one shoulder?). I wanted a bag that wouldn’t make me look like a college student and that I would feel good about taking to corporate, professional meetings. This bag fits the bill perfectly. It has a great, sleek look but a ton of space. I find that I’m not rifling through this bag the way I used to with my tote. The back compartment perfectly fits my Surface, leather portfolio, and I even usually put my mouse in there as well. The front pocket is great for keys, phones, chapstick, etc. I usually carry a smaller purse, water bottle, and various other items in the large compartment. I’ve had a few women comment on the bag admitting their large totes are giving them pain but they didn’t know what to substitute. This is a great solution, that looks good and professional, and the price is appropriate for the quality.

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Was this helpful?

How is the bag made?

The bags are made at the same factory as brands like TUMI, Longchamp, and Armani. We source the highest quality materials and spend time obsessing over the details so that we can provide you with a better bag than you paid for.

We use high quality, full-grain leather made from a reputable tannery in Taiwan. The zippers are from YKK, a Japanese manufacturer known for quality zippers that last a lifetime. Both the Nylon exterior and interior polyester twill are sourced from a supplier in Taiwan. We added a water-proof layer of coating to all of our materials so that you don’t have to worry about moving around in a drizzle.

Useful Links
Where We Make Our Bags
Why We Use Full-Grain Leather

How do I take care of full-grain leather?

To make sure your bag looks as good as new for a long time, we recommend using a leather conditioner to polish the bag and keep it looking new. If you're looking for a quicker fix, you can also wet a towel/cloth in warm water and gently wipe the surface of the leather and nylon to remove any dirt or marks.

If you’re not actively using the bag, it’s best to store it in the dustbag we provide or in a cool location, away from sunlight.

Useful Links
How To Care For Your Leather Backpack

What fits in the bag?

The Large Backpack can fit up to a 16” Macbook Pro in the laptop compartment while The Small Backpack can fit up to a 13" laptop (we also added a double layer of padding to keep it safe).

The inside compartment holds around 17L of volume, which we’ve found can store a pair of shoes, clothes, and the smaller items you’d carry every day. The front pocket is great for those small items that you need quick access to, like gum, subway cards, and everything in between.

To make sure your bag looks as good as new for a long time, we recommend using a leather conditioner to polish the bag and keep it looking new. If you're looking for a quicker fix, you can also wet a towel/cloth in warm water and gently wipe the surface of the leather and nylon to remove any dirt or marks.


Useful Links
Find Your Fit Quiz
A Review By a Bag Expert
What's In The Bag of a Travel Blogger
Bag Unboxing & Review

Is the bag water-resistant?

Instead of compromising on form or function, we used a mixture of water-resistant and water-proof materials in the ISM Backpack. The water-resistant coated full-grain leather and nylon exterior keeps the essentials in your main compartment safe from a drizzle, while the water-proof zipper guarantees that your laptop and tech don’t get wet. Another plus is that it blends in with the bag’s design keeping it minimal and discreet.

The laptop compartment section is also protected with waterproof YKK zippers so that you never have to worry about your laptop getting wet when it rains. We wanted to make a laptop bag that didn't look like a laptop bag so the zippers themselves are minimally discreet.

Useful Links
Everything You Need To Know About Waterproofing

How comfortable are the bag straps?

To make the straps feel as comfortable as possible, we decided to use a combination of memory foam (technically known as EVA foam) and mesh padding. Both materials provide function — the foam gives structure and shoulder support, while the mesh provides some breathability, especially when carrying your bag around all day.

When you're wearing a backpack, the straps are one of the first things that people notice about your bag. So to create a professional look and feel, full-grain leather is used on the outer part of the straps. Extra details is added around the leather trims, like the way the straps are connected to the bag. The devil is in the details.

As we've grown ISM over the past year, we've learned that some customers with smaller frames found the Large Backpack's straps to be too long for their frame. So to create the perfect fit, we offer a complimentary strap tailoring service for your backpack, where we'll alter the straps based on your height and size. If you're interested in having your straps altered, you can email or text us and we'll do it within 1-2 business days.

Useful Links
Message Us To Get Your Straps Shortened
A Pocket Guide to Bag Straps

When will I receive my bag?

If you're based in the U.S., free shipping normally takes anywhere from 2-6 days via FedEx (we ship our bags from our office in San Francisco). Order by 4pm PT and we'll ship out your bag on the same day you place your order!

For faster delivery options, we have overnight shipping and 2-3 day guaranteed delivery options available for $25 and $15.

Due to limited supply, we can only offer 1 bag per person.

Useful Links
Track Your Delivery

What about International Shipping?

We offer priority 3-7 day international shipping via FedEx to our international customers. Our international shipping rates include all duties and taxes:

Canada: Free
Europe: $75

Australia: $55
Asia: $45

If you have any questions on international shipping prices, we'd be happy to help, shoot us a message at help@ismbags.com

How does the 50 Day Trial work?

We want you to love your bag and know it’s something you’d want to carry everyday, so we normally we offer a 30 day trial with a money back guarantee. Because of new circumstances, we're extending our trial period to 50 Days so that you get the time you need to really use your bag. If at any point during the 50 Days you don’t feel like it’s a good fit, we’ll send you a shipping label and a full refund, no questions asked.


To start the returns process, click here.

Can I exchange a different size or color?

Your bag should fit you and your items perfectly! If you find that your bag is too big or too small or if you would like to try a different hardware color, we offer free exchanges.

We'll send you a free shipping label as well as send out your replacement bag. Send us an email at help@ismbags.com and let us know which bag you'd like to make an exchange for!

If your bag is the right size but the straps are too long for your frame, we also offer a complimentary tailoring service where we'll adjust the straps for you, free of charge. To have your bag straps shortened, send us an email and we'll take care of it asap!

Useful Links
Start An Exchange

What's the Lifetime Warranty?

We’ll cover your bag, for life! That means each bag is guaranteed by a limited lifetime warranty that covers any manufacturing defects and damages to zippers, leather, straps, and any functional features that you need to carry your bag.

If there are any issues, we’ll either fix them to you or send you a new bag. It's our way of standing behind the quality of products that we make.

The Backpack

Rated 4.9 out of 5
326 Reviews

Sale price Price $210 Regular price $235

Carry everything you need in a bag that complements any look and occassion. Made from premium full-grain leather and water-resistant nylon, your bag is guaranteed for life.

Size

Size Guide
The Large Backpack
Dimensions17”H x 12”W x 5”D
Laptop FitUp to 15.6” Laptop
Weight1.8lbs when empty
CapacityHolds up to 17.2L

The Larger Backpack is the perfect bag to seamlessly go from one event to another. Two compartments makes it great for weekend trips or work travels.

The Small Backpack
Dimensions15”H x 11”W x 4”D
Laptop FitUp to 13.5” Laptop
Weight1.3lbs when empty
CapacityHolds up to 10.8L

The Smaller Backpack size has thinner and shorter straps compared to the Large Bag, making it ideal for smaller frames and lighter toting days.

Accent Color

Accent Color

Limited Quantity Available

or 4 interest-free installments of $58 by

Order Today, Delivers:
Tomorrow - Fastest
2-7 Days - Free

50 Day Trial:
Free Returns & Exchanges
Lifetime Warranty

FEATURES

- Full-grain leather & nylon (both are water-resistant)
- Dedicated laptop compartment with 2 padded sleeves
- Fits up to 16" Laptop
- Main compartment has 2 flat pockets and 1 zippered pocket
- Front pocket for easy access
- Memory foam padded straps and back
- Leather flap for phone charging

DETAILS & CARE

Outer: 60% Full-Grain Leather & 40% Nylon
Lining: 100% Polyester Twill
Trim: 100% Full-Grain Leather
Back/Straps: EVA & Mesh
Hardware: YKK Japanese Zippers
Made By: Same Manufacturer as TUMI, Longchamp, Coach

What's Included:
- x1 Large Backpack
- x1 Dustbag
- x1 Black Box

SIZE & FIT

The Large Backpack
Dimensions17”H x 12”W x 5”D
Laptop FitUp to 15.6” Laptop
AccentsBlack / Gold Accents
LiningNavy Lining
Weight1.8lbs when empty
CapacityHolds up to 17.2L

All Day Carry & Travel

Unisex Frames 5"3 - 6"3

Weather Resistant

The Small Backpack
Dimensions15”H x 11”W x 4”D
Laptop FitUp to 13.5” Laptop
AccentsGold Accents
LiningBurgundy Lining
Weight1.3lbs when empty
CapacityHolds up to 10.8L

Day Trips & Light Packing

Unisex Frames under 5"5'

Weather Resistant

360 VIEWER

SHIPPING & RETURNS

Order Today, Delivers:
Tomorrow - Fastest
2-7 Days - Free

]50 Day Trial:
Free Returns & Exchanges
Lifetime Warranty

COVID-19 Update

- We're still shipping, but we don't know for how long.
- If you're looking to get a bag, guarantee your delivery by ordering today.
- The California governor's restrictions keep getting tighter (right now many non-essential businesses are prohibited from operating).
- We've been able to continue operating, but we know that it changes daily.
- We don't want you to panic buy. But we also don't want you to miss out on a bag if we have to pause operations for a few months.
- Thank you for continuing to support small businesses like us.
- We'll keep you updated if anything changes.

SIZE
Limited Qty Available
ACCENT COLOR

$235 $210 $210

Limited qty available Limited qty available

Help me decide

$235 $210 $210

Limited qty available Limited qty available

ACCENT COLOR
average rating 4.9 out of 5
Based on 326 reviews
  • 5 Stars
    285 Reviews
  • 4 Stars
    36 Reviews
  • 3 Stars
    5 Reviews
  • 2 Stars
    0 Reviews
  • 1 Star
    0 Reviews
99% of reviewers would recommend this product to a friend
Customer photos and videos
326 Reviews
Reviewed by Joyce K.
Verified Buyer
The Backpack
Reviewing
The Backpack
I recommend this product
Rated 5 out of 5
Review posted

The Perfect Backpack

After using a sports brand backpack for the last decade, I decided it was time for me to get a more refined, stylized backpack for work. I did a lot of research across other higher-end backpacks, comparing across price, warranty, weight, and value for money. After looking at and comparing different backpacks for months, it seemed that the ISM Daypack best fit the bill, so I decided to take the plunge.

When I received the backpack, I loved the care, quality, and attention to detail even in the packaging. I loved the dust bag and note that accompanied the backpack. So far, the bag has exceeded my expectations. It's lightweight, yet still fits everything (e.g. laptop, folder with papers, notebook, computer charger, phone charger, headphones, water bottle, writing utensils). I've only had the backpack for a little over a week and already have gotten many compliments! I would highly recommend this backpack!

Loading...
Was this helpful?
Reviewed by Mike
Verified Buyer
The Backpack
Reviewing
The Backpack
I recommend this product
Rated 5 out of 5
Review posted

A Technical, Functional, Contemporary Statement Piece.

I was looking for a bag that wasn't oversized or overpriced that I could feel good wearing while complimenting my style instead of taking away from it, while it still being functional.

This is the most detailed, minimalistic, modern, and convenient bag i've ever owned! I choose the black zippers which has a really polished & elegant look to it that exceeded my expectations after choosing it over the gold. I regret nothing.

The backpack is EXTREMELY detailed and well thought-through with beautiful stitching, and to my surprise, has rubber padding at the bottom of the bag to give a little extra grip on wherever it's placed. I love how unisex this bag is in the sense that if a girl wears it, it looks like it’s meant for women. And if a guy wears it, it looks like it’s meant for men. The bottom half is this silky smooth leather while the top is nylon, and I actually love the contrast between these 2 materials. In the back, you have a nice breathable mesh as well as having it under the leather straps which make the bag feel super comfy, not having to sacrifice comfort for fashion. When you set the bag down, it actually stands up straight and doesn't fall over which I love. Even if you fill the bag up with your belongings, it retains its structure without giving you the saggy diaper look. The bag opens up in a very boxed and easily viewable manner where you can see everything in your bag, unlike other ones that are just a black bottomless pit.

ISM is a brand which proves that…

Loading...
Was this helpful?
Reviewed by Pam C.
Verified Reviewer
The Backpack
Reviewing
The Backpack
I recommend this product
Rated 5 out of 5
Review posted

Quality luxe backpack that does more than just look good

I wanted a backpack that did more than just look good. I wanted something that took the best of a Samsonite or a Tumi and married it with the style of APC, Common Projects and Saint Laurent. When I came across ISM on Instagram while checking out CP’s own series of backpacks, it ticked all the boxes. It was minimalist, well-designed, had good quality materials and had all the functionality and compartments I needed. A bonus and surprise was how light the bag was. Weight matters to me a lot and while I love all leather backpacks - the weight adds up and takes a toll on my shoulders. The ISM bag is extremely light! The attention to detail helped me make my decision easier too. Imo it's the right combination of comfort, design and quality for a not impossible cost.

Loading...
Was this helpful?
Reviewed by Madison K.
Verified Buyer
The Backpack
Reviewing
The Backpack
I recommend this product
Rated 5 out of 5
Review posted

World Class Customer Service

Have a great product, I'm a fan, have phenomenal customer service? I'm a fan for life.

The ISM Customer Service Team was accessible (they text!), eager to help, then they not only followed through but followed up. (Shout out Justin!)

If you're looking to support a company that not only has quality product* but also sincerely cares about their customer, ISM is for you.

**Truly this bag is to die for. A well thought out design from material to zipper.

Loading...
Was this helpful?
Reviewed by Kathleen
Verified Buyer
The Backpack
Reviewing
The Backpack
I recommend this product
Rated 5 out of 5
Review posted

Great bag for work

I’m bag obsessed, and have always loved my large totes, until they caused a visit to the orthopaedist for shoulder pain (who knew you shouldn’t walk 2+ miles a day with 30 lbs pinned on one shoulder?). I wanted a bag that wouldn’t make me look like a college student and that I would feel good about taking to corporate, professional meetings. This bag fits the bill perfectly. It has a great, sleek look but a ton of space. I find that I’m not rifling through this bag the way I used to with my tote. The back compartment perfectly fits my Surface, leather portfolio, and I even usually put my mouse in there as well. The front pocket is great for keys, phones, chapstick, etc. I usually carry a smaller purse, water bottle, and various other items in the large compartment. I’ve had a few women comment on the bag admitting their large totes are giving them pain but they didn’t know what to substitute. This is a great solution, that looks good and professional, and the price is appropriate for the quality.

Loading...
Was this helpful?

How is the bag made?

The bags are made at the same factory as brands like TUMI, Longchamp, and Armani. We source the highest quality materials and spend time obsessing over the details so that we can provide you with a better bag than you paid for.

We use high quality, full-grain leather made from a reputable tannery in Taiwan. The zippers are from YKK, a Japanese manufacturer known for quality zippers that last a lifetime. Both the Nylon exterior and interior polyester twill are sourced from a supplier in Taiwan. We added a water-proof layer of coating to all of our materials so that you don’t have to worry about moving around in a drizzle.

Useful Links
Where We Make Our Bags
Why We Use Full-Grain Leather

How do I take care of full-grain leather?

To make sure your bag looks as good as new for a long time, we recommend using a leather conditioner to polish the bag and keep it looking new. If you're looking for a quicker fix, you can also wet a towel/cloth in warm water and gently wipe the surface of the leather and nylon to remove any dirt or marks.

If you’re not actively using the bag, it’s best to store it in the dustbag we provide or in a cool location, away from sunlight.

Useful Links
How To Care For Your Leather Backpack

What fits in the bag?

The Large Backpack can fit up to a 16” Macbook Pro in the laptop compartment while The Small Backpack can fit up to a 13" laptop (we also added a double layer of padding to keep it safe).

The inside compartment holds around 17L of volume, which we’ve found can store a pair of shoes, clothes, and the smaller items you’d carry every day. The front pocket is great for those small items that you need quick access to, like gum, subway cards, and everything in between.

To make sure your bag looks as good as new for a long time, we recommend using a leather conditioner to polish the bag and keep it looking new. If you're looking for a quicker fix, you can also wet a towel/cloth in warm water and gently wipe the surface of the leather and nylon to remove any dirt or marks.


Useful Links
Find Your Fit Quiz
A Review By a Bag Expert
What's In The Bag of a Travel Blogger
Bag Unboxing & Review

Is the bag water-resistant?

Instead of compromising on form or function, we used a mixture of water-resistant and water-proof materials in the ISM Backpack. The water-resistant coated full-grain leather and nylon exterior keeps the essentials in your main compartment safe from a drizzle, while the water-proof zipper guarantees that your laptop and tech don’t get wet. Another plus is that it blends in with the bag’s design keeping it minimal and discreet.

The laptop compartment section is also protected with waterproof YKK zippers so that you never have to worry about your laptop getting wet when it rains. We wanted to make a laptop bag that didn't look like a laptop bag so the zippers themselves are minimally discreet.

Useful Links
Everything You Need To Know About Waterproofing

How comfortable are the bag straps?

To make the straps feel as comfortable as possible, we decided to use a combination of memory foam (technically known as EVA foam) and mesh padding. Both materials provide function — the foam gives structure and shoulder support, while the mesh provides some breathability, especially when carrying your bag around all day.

When you're wearing a backpack, the straps are one of the first things that people notice about your bag. So to create a professional look and feel, full-grain leather is used on the outer part of the straps. Extra details is added around the leather trims, like the way the straps are connected to the bag. The devil is in the details.

As we've grown ISM over the past year, we've learned that some customers with smaller frames found the Large Backpack's straps to be too long for their frame. So to create the perfect fit, we offer a complimentary strap tailoring service for your backpack, where we'll alter the straps based on your height and size. If you're interested in having your straps altered, you can email or text us and we'll do it within 1-2 business days.

Useful Links
Message Us To Get Your Straps Shortened
A Pocket Guide to Bag Straps

When will I receive my bag?

If you're based in the U.S., free shipping normally takes anywhere from 2-6 days via FedEx (we ship our bags from our office in San Francisco). Order by 4pm PT and we'll ship out your bag on the same day you place your order!

For faster delivery options, we have overnight shipping and 2-3 day guaranteed delivery options available for $25 and $15.

Due to limited supply, we can only offer 1 bag per person.

Useful Links
Track Your Delivery

What about International Shipping?

We offer priority 3-7 day international shipping via FedEx to our international customers. Our international shipping rates include all duties and taxes:

Canada: Free
Europe: $75

Australia: $55
Asia: $45

If you have any questions on international shipping prices, we'd be happy to help, shoot us a message at help@ismbags.com

How does the 30 Day Trial work?

We want you to love your bag and know it’s something you’d want to carry everyday, so we offer a 30 day trial with a money back guarantee. Once you receive your bag, you’re free to use it and if at any point during the 30 days you don’t feel like it’s a good fit, we’ll send you a shipping label and a full refund, no questions asked.


To start the returns process, click here.

Can I exchange a different size or color?

Your bag should fit you and your items perfectly! If you find that your bag is too big or too small or if you would like to try a different hardware color, we offer free exchanges.

We'll send you a free shipping label as well as send out your replacement bag. Send us an email at help@ismbags.com and let us know which bag you'd like to make an exchange for!

If your bag is the right size but the straps are too long for your frame, we also offer a complimentary tailoring service where we'll adjust the straps for you, free of charge. To have your bag straps shortened, send us an email and we'll take care of it asap!

Useful Links
Start An Exchange

What's the Lifetime Warranty?

We’ll cover your bag, for life! That means each bag is guaranteed by a limited lifetime warranty that covers any manufacturing defects and damages to zippers, leather, straps, and any functional features that you need to carry your bag.

If there are any issues, we’ll either fix them to you or send you a new bag. It's our way of standing behind the quality of products that we make.